Common Issues
Here are solutions to frequently encountered issues:
- If the app is running slowly, try closing other apps or restarting your device
- For scanning issues, ensure good lighting and a clear background
- If iCloud sync isn't working, check your internet connection and iCloud settings
- To improve OCR accuracy, hold your device steady while scanning
Data Management
Important information about your data:
- Regular backups are recommended
- Data is stored locally and in your personal iCloud (if enabled)
- Export important documents regularly as PDFs
- Check scanned information for accuracy
Best Practices
- Organize bills into relevant categories
- Use good lighting when scanning documents
- Keep your app updated to the latest version
- Review scanned data before saving
Please Note: While we strive to provide helpful support, we cannot guarantee immediate responses or specific outcomes. Support is provided on a best-effort basis, and response times may vary. For data-related issues, please ensure you maintain regular backups of your important documents.